Customers need to play a bigger part in improving carbon neutrality on express delivery networks.
However, while a green sheen may be popular with customers, they are not particularly willing to pay more for it, claimed one operator.
Chief executive of DHL Express US Greg Hewitt told The Loadstar the company was on course to meet both short- and long-term targets for neutralising emissions, but one area was lagging.
“By 2025, one of the short-term initiatives ...
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