Local knowledge the key to successful final-mile delivery, says DHL

December 6, 2018 Alexander Whiteman

Local knowledge is key to successful e-commerce delivery, with cultural differences affecting consumer expectations.
At last week’s DHL Media Week in New York, chief commercial officer of Deutsche Post DHL Katja Busch said how consumers wanted their goods delivered differed from country to country.
“When setting up e-commerce operations, we are finding different consumer expectations on a country-by-country basis,” she said.
“For instance, in Scandinavia, there’s a preference for the use of parcel ...

The post Local knowledge the key to successful final-mile delivery, says DHL appeared first on The Loadstar.

Previous Article
E-commerce revenue up, but traditional services bring Clipper more profit
E-commerce revenue up, but traditional services bring Clipper more profit

Clipper Logistics’ e-commerce service revenues have surpassed traditional freight forwarding services, duri...

Next Article
Reduce empty container movements and go greener the digital way
Reduce empty container movements and go greener the digital way

Digital interchange platforms can cut some 3% from operational costs for the logistics sector and save one ...