Many companies nowadays use TMS and ERP-systems to calculate and process freight costs. These software systems are often perfectly capable to utilize, until any unforeseen extra costs and/or spot prices appear on the radar.
Fuel surcharges, accessorial costs, and other non-contractual charges or unpredictable fees are regularly left unprocessed due the lack of advanced accessibility of these systems. Therefore, it is common practise that additional shipment costs, created during or after the performance of the transport, are not included in the shipment cost calculation.
This tool provides that extra cost handling visibility to smoothen the process of extra charges settlement between a Shipper and a Carrier. On top of that, the online application is integrated with our online audit platform, which allow carriers to easily register additional costs via a unique reference number.
The extra costs will then be reviewed by the appropriate person on the customer side and, if correct, will be added to the original shipment.
This tool provides a great insight in the extra costs of any kind of transportation and saves both the customer and the carrier time in its handling.