Omnichannel Retail survey 2016

February 11, 2016 Pieter Kinds

This week it's all about omnichannel here at ControlPay. Right after we shared a great DHL Omnichannel report earlier this week, we now bring you a brand-new 2016 omnichannel retail survey by KPMG.

In  the KPMG’s 2016 Omnichannel Retail Survey, over 250 retailers analyse key trends and their impact on the supply chain. The following trends will pass the review:

  • The Black Friday discount week is easing the burden on peak logistics
  • Savvy Consumers are defining the delivery model
  • Consumers are shopping late and bringing the fitting room home
  • Free returns are driving extra online purchases and additional store

About ControlPay - Global Freight Audit 

As a global freight audit provider, we are always trying to help professionals in the industry gaining insights in logistics cost reductions, disruptive trends and supply chain news by sharing interesting content via our social media channels. For daily updates, please visit our Global Supply Chain & Logistics Insights group on LinkedIn. We share exclusive content on a daily basis. For more information regarding small parcel audit, or freight audit & payment, visit our blog page

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About the Author

Pieter Kinds

Pieter Kinds (41) is Director at ControlPay, a global Freight Audit provider and the CEO of TenderTool, a cloud-based logistics sourcing platform. Active for over 14 years, Pieter is eager to share insights, thoughts and experiences via his blogs.

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