FedEx offers overnight delivery, but do their retail customers want it?

February 6, 2019 Alex Lennane

FedEx is enabling online merchants to promise their late-night customers delivery of their purchase on the following day.
FedEx Extra Hours, the integrator’s latest offering, pledges next-day delivery in local markets for items ordered before midnight, with pick-ups until 2 am. To other destinations in the continental US, delivery is within two days.
To ensure speedy delivery, the service draws on inventory in stores as well as distribution centres.
The programme began as ...

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